- Telephone New Jersey Toll Free: 1-855-218-6230 Phone Support available during limited hours daily, 12pm to 6pm EST. Outside of these hours we are available for Support via email [email protected].
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– 609-292-6400 - Have your tax questions answered by a Division representative
- Get information about the NJ EITC (Earned Income Tax Credit)
- Office Hours are Monday through Thursday, 9:00 a.m. to 4:00 p.m., except State Holidays. Closed Fridays.
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- Office hours are Monday through Friday 8:30 a.m. to 5:30 p.m., except State holidays
- Office hours are Monday through Friday 8:30 a.m. to 5:30 p.m., except State holidays
- Inquire about the status of your reimbursement check
- Tax Practitioner – Business Line 609-633-6905
- Tax Practitioner – Individual 609-633-6657
- Office Hours are Monday through Thursday, 9:00 a.m. to 4:00 p.m., except State Holidays. Closed Fridays.
Member ServicesMember Services
Member FAQs
Read answers to frequently asked questions about claims, benefits, enrollment and more. And, get step-by-step instructions on how to get your information.
Read answers to frequently asked questions about claims, benefits, enrollment and more. And, get step-by-step instructions on how to get your information.
Email Us
Sign in to use our secure email. Click Email Us to send us your question about your health coverage, enrollment, claims, premium bill and more. You will get a response from a Member Services Representative within two business days. Email Us is for medical coverage questions only. Have a question about behavioral health, prescription, dental or vision coverage? Please see below.
Sign in to use our secure email. Click Email Us to send us your question about your health coverage, enrollment, claims, premium bill and more. You will get a response from a Member Services Representative within two business days. Email Us is for medical coverage questions only. Have a question about behavioral health, prescription, dental or vision coverage? Please see below.
Chat
Sign in to ask us a question using our secure online Chat tool. Click Chat to connect to a Member Services Representative Monday through Friday during the hours listed for your plan. Chat is for medical coverage questions only. Have a question about behavioral health, prescription, dental or vision coverage? Please see below.
Sign in to ask us a question using our secure online Chat tool. Click Chat to connect to a Member Services Representative Monday through Friday during the hours listed for your plan. Chat is for medical coverage questions only. Have a question about behavioral health, prescription, dental or vision coverage? Please see below.
Call Us
1-800-355-BLUE (2583)
1-800-355-BLUE (2583)
Technical Support
Need help registering for the Horizon Blue app or our secure member website? Call the eService Desk at 1-888-777-5075, weekdays, 7 a.m. to 6 p.m., Eastern Time, for technical support.
Need help registering for the Horizon Blue app or our secure member website? Call the eService Desk at 1-888-777-5075, weekdays, 7 a.m. to 6 p.m., Eastern Time, for technical support.
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Questions About Out-of-Network Costs (After Business Hours)
New Jersey has a new law, the Out-of-Network Consumer Protection, Transparency, Cost Containment and Accountability Act (the “Act”) Mac at caesars palace las vegas. , to help protect you from surprise bills, including bills for emergency services from doctors, hospitals and other health care professionals who are not in your health plan’s network (also called out-of-network providers). Casino online news.
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We can help you get the information you need. If you have questions about the participating status of your physician or your out-of-network benefits, you can also call 1-833-876-3825 and speak to a trained representative from 6 p.m. to 12 a.m., Eastern Time (ET), Monday, Tuesday, Wednesday and Friday, and from 6 p.m. to 1 a.m. ET, on Thursday. Specially trained Representatives can answer questions about your out-of-network benefits, out-of-pocket costs or how to find a doctor or hospital.
For all other questions about your benefits, please call the number on your ID card during normal business hours or sign in to send a secure email 24/7.
Horizon POS, Horizon HMO, Horizon PPO:
Horizon Healthcare of New Jersey
PO Box 820
Newark, NJ 07101
Horizon Healthcare of New Jersey
PO Box 820
Newark, NJ 07101
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Spanish Speaking MembersSpanish Speaking Members
855-477-AZUL (2985)
Spanish speaking members enrolled in individual products and select small employer products.
Miembros inscritos en productos individuales y determinados productos para pequeños negocios.
Miembros inscritos en productos individuales y determinados productos para pequeños negocios.
Federal Employee Program (FEP)Federal Employee Program (FEP)
1-800-624-5078
PPO members can send correspondence to:
Horizon BCBSNJ Federal Employee Program - PPO
PO Box 656
Newark, NJ 07101-0656
Horizon BCBSNJ Federal Employee Program - PPO
PO Box 656
Newark, NJ 07101-0656
STATE HEALTH BENEFITS PROGRAM and School Employees’ health Benefits Program (SHBP/sehbp)STATE HEALTH BENEFITS PROGRAM and School Employees’ health Benefits Program (SHBP/sehbp)
1-800-414-SHBP (7427)
OMNIA Health Plans, NJ DIRECT and Horizon HMO (PPO) plans
Horizon Blue Cross Blue Shield of New Jersey
PO Box 820
Newark, NJ 07101-0820
Horizon Blue Cross Blue Shield of New Jersey
PO Box 820
Newark, NJ 07101-0820
PLEASE NOTE
Participating health care professionals should file medical claims directly with their local Blue Cross and/or Blue Shield Plan for processing on your behalf.
Participating health care professionals should file medical claims directly with their local Blue Cross and/or Blue Shield Plan for processing on your behalf.
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Pharmacy Member ServicesPharmacy Member Services
1-800-370-5088
Horizon POS, Horizon HMO,
Horizon PPO and Medicare Blue MEMBERS
Horizon PPO and Medicare Blue MEMBERS
Pharmacy Member Services - MedigapPharmacy Member Services - Medigap
1-800-370-5088
Medigap Member
Horizon Healthcare Dental ServicesHorizon Healthcare Dental Services
1-800-4-DENTAL
Horizon Healthcare Dental Services
Horizon BCBSNJ Dental Programs P.O. Box 1311
Minneapolis, MN 55440-1311
Horizon BCBSNJ Dental Programs P.O. Box 1311
Minneapolis, MN 55440-1311
Horizon Behavioral HealthHorizon Behavioral Health
Horizon Members:
1-800-626-2212
SHBP/SEHBP Members:
1-800-991-5579
National Account Members:
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1-800-224-1233
Fraud Investigation DepartmentFraud Investigation Department
1-800-624-2048
Horizon BCBSNJ Investigations Department
PO Box 200145
Newark, NJ 07102
PO Box 200145
Newark, NJ 07102
Prime Specialty PharmacyPrime Specialty Pharmacy
1-866-823-9575
Applicable Products:
Commercial PPO/EPO &
Exchange POS/EPO
Commercial PPO/EPO &
Exchange POS/EPO